Member Services

At Wiregrass Electric, we know you’re on the go. Working with us is convenient and easy. We offer:
- Four offices throughout the Wiregrass area, with drive-through windows at three of the locations. Find the WEC location nearest you, along with hours of operation and driving directions.
- Service applications by phone, by fax, or in person. Online bill payment feature.
- Automated credit card and bank draft payment plans, as well as check and credit card payments by phone. Members can take advantage of these features for free.
- Drop boxes at WEC offices for after-hour payments.
- An emphasis on privacy. Visit WEC's For Your Security page for more information.
- A toll-free line available 24 hours a day, 7 days a week to report outages -- 1-888-469-6882.
- Automated meter readings. This service allows WEC to read your meter remotely for accurate billing.
- More than 60 employees dedicated to meeting your needs.
- WEC crews on call 24 hours a day in the event of a power interruption.