Click for Outage Map

1This is Your Membership Co-op!

Fees Charges Deposits -

Membership Fee

Each member pays a $5.00 membership fee (one per member). If you disconnect all services with Wiregrass Electric, this membership fee will be refunded.  A husband and wife can hold a “joint membership” and will pay only one membership fee.

Account Fees

Account service charge for a new or existing account is $10.00.

The account fee is not a refundable deposit. It is a service fee to help cover the cost of setting up your new or additional accounts. If you are already a member and you apply for an additional account, you will be charged an account fee.

Residential Services

New residential members will be required to pay a security deposit based on individual credit history.  The cooperative will determine a credit score (or rating) for each applicant through a national credit bureau/agency.  All deposits required will be in addition to any applicable membership, collection or connect fee(s) and charge(s).

New residential members will be required to pay a security deposit based on individual credit history.  The cooperative will determine a credit score (or rating) for each applicant through a national credit bureau/agency.  All deposits required will be in addition to any applicable membership, collection or connect fee(s) and charge(s).

Any member who terminates membership with the cooperative will be fully refunded all membership and deposit amounts (fees) only after proper settlement of final bill. Upon termination of service, deposits may be applied by the Cooperative against unpaid bills of the member and if any balance remains, will then be refunded to member.

In the event a member has multiple accounts and the deposit is recorded on an account which may be disconnected, deposit will be transferred to remaining active account.

Member deposits for electric service shall not bear any interest for cooperative member should a deposit be refunded to the member for any reason.

The deposit amounts based on the member’s (applicant’s) credit score is as follows:

  • Red Light — $400
  • Yellow Light — $200
  • Green Light — $0

Commercial, Large Power or Industrial Services

All security deposit amounts for Commercial, Large Power or Industrial accounts will be based on two times that member’s average monthly bill based on either a 12 month usage history of the applicant’s meter location or the cooperative’s engineering analysis of the applicant’s load data for the account.

All security deposit amounts for Commercial, Large Power or Industrial accounts will be based on two times that member’s average monthly bill based on either a 12 month usage history of the applicant’s meter location or the cooperative’s engineering analysis of the applicant’s load data for the account.

Payment of security deposits for commercial, large power or industrial member accounts can be secured through; cash, check or money order payment, a bank issued irrevocable letter of credit.

Exemption

An established residential member adding additional electric services in his/her name will not be required to pay an additional deposit if one of the following conditions are met:

    • The member is considered in good standing (not on the collection list with no returned checks) for at least 12 months.

In the event of the death of a spouse, the surviving spouse may have the account changed into his/her name upon payment of a $5.00 membership fee without an additional deposit, provided the account has a satisfactory past twelve (12) month payment history and upon proof of member’s death. In this case, the existing deposit for the account will be transferred to the new account in the surviving spouse’s name.

Any new member applicant or existing member of the Cooperative may elect to pre-pay their electricity through the Cooperative’s In Control pre-pay program with the following conditions:

      • Pay the $5 membership fee.
      • Pay an initial, non-refundable set up fee of $25.00 for each account participating in pre-pay.
      • No security deposit is required for pre-pay.

An existing member electing to participate in the pre-pay program may have any security deposit on record applied to future bills in the form of a credit until all security deposits have been reduced to zero.  (If the member elects to discontinue pre-pay, the last deposit of record for that account will be required before electric service can continue or be re-established.

If a member’s account is disconnected for reason of non-payment, the following must be paid by the member to the Cooperative before electric service can be reconnected to the disconnected account:

      • The past due amount of the member’s account.
      • The collection fee.
      • The reconnection fee.
      • Any applicable service charge.
      • Any additional deposit.
      • Any other outstanding indebtedness held against the member.

Any member disconnected for non-payment shall have the maximum security deposit on their account before electric service will be reconnected (the minimum deposit is two and one-half times (2½) average monthly bill).

Click here for more information on deposits.

Stay Connected

Hartford (Headquarters)

509 N. State Hwy 167
P.O. Box 158, Hartford AL 36344
(800) 239-4602
Fax: (334) 588-0683
Directions

District Offices

Dothan

6167 Fortner St
Dothan, AL
Directions

Ashford

1066 Ashford Road
Ashford, AL
Directions

Samson

13148 W. State Highway 52
Samson, AL
Directions
Click to Chat
Switch to Mobile Version.
Switch to Desktop Version.