To disconnect service, you may call, go by any Wiregrass Electric location or use our online form.
You may be asked to provide a picture identification if you come by an office. If you call, you will be asked to give your social security number. The account must be listed in your name in order to disconnect service. A spouse or roommate cannot disconnect service at a location if their name is not listed on the account.
There is no charge for disconnecting service. Your meter will be read-out on the disconnect date and any remaining energy charges will appear on your final bill.
If you are relocating outside of the Wiregrass Electric service area, please make sure we have a correct forwarding address for any future capital credit payments due to you and for proper processing of your final bill. If your account is in good standing, your original service connection deposit and membership fee will be credited to your final bill as well.
Wiregrass Electric has several service locations throughout the southeast Alabama area.
Services are available at all locations Monday-Friday 8 a.m. until 5 p.m.
Phone: 1(800) 239-4602 or (334) 588-2223
509 N. State Hwy. 167
P.O. Box 158 Hartford, AL 36344
Wiregrass Electric Dothan
6167 Fortner Street
Dothan, AL 36305
Wiregrass Electric Ashford
1066 Ashford Rd.
Ashford, AL 36312
Wiregrass Electric Samson
13148 W. State Hwy. 52
Samson, AL 36477