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Payment & Billing
Ways to Pay
Manage Your Account
On the Internet
Pay your bill by clicking the “Login” button. First-time users can find your password on your new billing statement near the center.
Login to my account.
Login to my account.
Kiosk
Wiregrass Electric Cooperative (WEC) offers 24-hour access to kiosks at all its offices.
View office locations.
View office locations.
PrePay
With WEC’s In Control pre-pay option, you have an opportunity to pay in advance for your electricity, avoiding high deposits.
Visit our PrePay page for more information and to sign up.
Visit our PrePay page for more information and to sign up.
By Phone
We can take your payment over the phone 24-hours a day at (800) 239-4602.
You can pay by check, debit, or credit card. Make sure you have your account number ready when making the payment.
You can pay by check, debit, or credit card. Make sure you have your account number ready when making the payment.
Night Deposit
You can drop your payment into our night deposit after business hours at any Wiregrass Electric location in Ashford, Dothan, Hartford, or Samson. Enclose your bill stub with your payment. Please do not put cash in the night deposit.
View office locations.
View office locations.
By Mail
Send a check or money order in the return envelope, along with your bill stub. Make sure to mail your bill early enough that it will arrive on or before the due date to avoid a late fee.
Mail to:
Wiregrass Electric Cooperative
PO Box 158
Hartford, AL 36344
Mail to:
Wiregrass Electric Cooperative
PO Box 158
Hartford, AL 36344
In Person
If you pay your bill in person, Wiregrass Electric has four offices (click on location for map). All offices are open from 8 a.m. to 4:30 p.m. Monday through Friday.
Plus — convenient drive-thru windows at Dothan, Ashford, and Hartford offices.
View office locations.
Plus — convenient drive-thru windows at Dothan, Ashford, and Hartford offices.
View office locations.
Billing
E-Bill
As an eBill member, you will receive a monthly email notification that your bill is ready for viewing and payment. The email will include a link to a pdf copy of your bill plus a link that connects you directly to our Website and your online account. You can then pay your bill online, or use another payment method of your choice. The email will also include a link to that month’s bill insert.
If you’re on Automatic Bill Payment, eBill is a great way to further reduce paperwork and simplify your life; our email notification will also let you know the exact amount being deducted from your checking or debit account or credit card. And eBill does not affect your status if you’re enrolled in Levelized Billing.
By filling out the form below, you are authorizing WEC to discontinue sending paper bills and begin eBilling each month for the billing of your electric account. This will remain in effect until you notify WEC to discontinue.
If you’re on Automatic Bill Payment, eBill is a great way to further reduce paperwork and simplify your life; our email notification will also let you know the exact amount being deducted from your checking or debit account or credit card. And eBill does not affect your status if you’re enrolled in Levelized Billing.
By filling out the form below, you are authorizing WEC to discontinue sending paper bills and begin eBilling each month for the billing of your electric account. This will remain in effect until you notify WEC to discontinue.
Levelized Billing
Levelized billing evens out monthly payments.
Many consumers, if given the chance, would like to level out their electric bills by paying nearly the same amount each month. With the levelized billing program through Wiregrass Electric Cooperative, consumers can even out monthly payments.
Electric costs fluctuate with the seasons — higher during the winter and summer months. Levelized billing makes it much easier to balance your budget because this program helps even out the peaks and valleys of energy use by using an average of the previous twelve months of energy use.
Most residential members with good credit history are eligible for this program.
To participate, the account must be paid in full and on time each month.
Many consumers, if given the chance, would like to level out their electric bills by paying nearly the same amount each month. With the levelized billing program through Wiregrass Electric Cooperative, consumers can even out monthly payments.
Electric costs fluctuate with the seasons — higher during the winter and summer months. Levelized billing makes it much easier to balance your budget because this program helps even out the peaks and valleys of energy use by using an average of the previous twelve months of energy use.
Most residential members with good credit history are eligible for this program.
To participate, the account must be paid in full and on time each month.