Start or Stop Service

Linemen working outside on side of road.

Apply for Service

Applying for new service is easy and convenient with our application. Please contact us if you have any questions.

Fees, Charges, & Deposits

  • Fill out the membership application above or in one of Wiregrass Electric Cooperative’s (WECs) four offices.
  • A new member will pay a membership fee of $5, a connection/processing fee of $10, and a deposit as determined by a credit check as listed below:
    • Green Light — $0
    • Yellow Light — $200
    • Red Light — $400
  • The residence must be in a condition which indicates continued use of electric facilities and must be reasonably accessible by an all-weather road (for right-of-way clearance).
  • The application for electric service must be signed by the individual requesting such service. For those individuals making an application through electronic means, the submission of the application, by law, will fulfill the signature obligation.
  • An application cannot be in the name of a deceased member.
  • Joint memberships with the Cooperative will be in compliance with the Cooperative’s By-Laws.
  • A new membership application requires the Social Security Number, driver’s license number, phone number, and correct mailing address from the applicant applying for membership. If applicant is currently a member in good standing with the Cooperative, additional identification may not be required.
  • Membership with the Cooperative is not transferable. If a person with a residential account membership with the Cooperative who is already a member requests an additional electric service, an additional membership fee is not necessary.
  • If service requires construction of lines, billing and fees for line extensions may require additional aid-to-construction charge as determined by staking engineer.

Residential Overhead Single Phase

  • 0 to 600 feet — $0
  • Over 600 feet — $0 + $5.65 per ft over 600 feet

Right-of-way clearing costs are borne by the member

Notes:

  • Member may choose to clear right-of-way to avoid clearing cost.
  • Residential is defined by:
    1. Primary residence,
    2. Must have E-911 address,
    3. Conventional framed home with foundation,
    4. Permanent water and sewage service
  • A manufactured home, set up on a permanent foundation with axles and tongue removed, will qualify as a conventional “framed” home.

A member may choose an underground primary line extension to avoid overhead lines according to the following schedule:

Residential Underground Single Phase Primary
  • First 100 feet — $805
  • 101 to 600 feet — $805 + $14.28 per foot over 100 ft
  • Over 600 feet — $7,946.50 plus $21.28 per foot over 600 ft
Underground Three Phase
  • First 300 feet — $977.50
  • 301 to 1,000 feet — $977.50 + $13.39 per foot over 300 ft
  • over 1,000 feet — $10,347.70 plus $24.15 per foot over 1000 ft
  • Any additional expenses (boring or cutting pavement, etc.) will be charged to member.
  • Note that this does not replace existing policies for new underground service requests within subdivisions and other similar developments.
  • For all underground services, aid-to-construction will be assessed to all members requesting an underground service based on engineering calculations.

Deposits

  • Any member who terminates membership with the Cooperative will be fully refunded all membership and deposit amounts (fees) only after proper settlement of final bill. Upon termination of service, deposits will be applied against unpaid bills of the member and if any balance remains, will then be refunded to member.
  • If a member has multiple accounts and the deposit is recorded on an account which may be disconnected, deposit will be transferred to remaining active account.
  • Member deposits for electric service shall not bear any interest for the Cooperative member should a deposit be refunded to the member for any reason.
  • An established residential member adding additional electric services in his/her name will not be required to pay an additional deposit if one of the following conditions are met:
    • The member is considered in good standing (not on the collection list with no returned checks) for at least 12 months.
    • The member furnishes a letter of good standing from previous supplier.
    • The member has a green flag on credit report.
  • If a member is deceased, the surviving spouse may have the account changed into his/her name upon payment of a $5 membership fee without an additional deposit, provided the account has a satisfactory past 12 month payment history and upon proof of member’s death. In this case, the existing deposit for the account will be transferred to the new account in the surviving spouse’s name.
  • For any commercial, large power, or industrial applicant, all security deposits will be based on the following:
    • Two times the commercial, larger power, or industrial applicant’s monthly bill based on a 12 month usage history of the meter location for the member applicant, or
    • The Cooperative’s engineering analysis of the applicant’s load data for the account location if there is not an existing meter.
  • Payment of security deposits for commercial, large power, or industrial member accounts can be secured through:
    • Cash, check, or money order payment,
    • Bank-issued irrevocable letter of credit, or
    • A general obligation warrant/letter of commitment from a governmental governing body for a state, city, or county school system.
    • A member or former member to assign his/her capital credits to the Cooperative as security for the payment of a member’s electric bill. The value of the capital credits shall be determined in accordance with discount rate as set forth hereinabove relating to the payment of capital credits to estates. The member shall be required to execute an assignment approved by the Cooperative. (Please see Policy 303, Capital Credits).
    • If the member is an established non-profit church with a good payment history with the Cooperative for the previous 24 months, with good payment history being defined as the account not having been on the delinquent list during the previous 24 months, then the deposit will be waived for the member by the Cooperative. This applies only to established non-profit churches and does not apply to non-profit churches establishing an account for the first time with the Cooperative.
  • If a commercial, large power, or industrial member is disconnected for non-payment, they will be required to establish a deposit of a minimum of two and one-half times their monthly bill to reconnect electric service.
  • If service requires construction of lines, billing and fees for line extensions may require additional aid-to-construction charge as determined by staking engineer (see below).

Overhead Single Phase

  • Load 50 kW or Less
    • First 300 feet — $497 (no per foot charge)
    • Over 300 feet — $497 + $13.80 per foot over 300 feet
  • Load over 50 kW
    • First 1,000 feet — $0
    • Over 1,000 feet — $13.80 per ft over 1,000 feet

Overhead Three Phase

  • Load 50 kW or Less
    • First 300 feet – $497 (no per foot charge)
    • Over 300 feet – $497 plus $13.80 per foot over 300 feet
  • Load over 50 kW
    • First 1,000 feet – $0
    • Over 1,000 feet – $13.80 per foot

Right-of-way clearing costs are borne by the consumer.

Notes:

  • Member may choose to clear right-of-way to avoid clearing cost.

A member may choose an underground primary line extension to avoid overhead lines according to the following schedule:

Underground Three Phase
  • First 300 feet — $977.50
  • 301 to 600 feet — $977.50 + $13.39 per foot over 100 ft
  • over 600 feet — $10,347.70 + $24.15 per foot over 600 ft
  • Any additional expenses (boring or cutting pavement, etc.) will be charged to member.
  • For all underground services, aid-to-construction will be assessed to all members requesting an underground service based on engineering calculations.

Meter Set Connection/Transfer Fee

  • This is the fee associated with establishing service for member.
    • Standard Fee — $10
  • This cost will be estimated based on job.

Meter Testing Fee — $25

  • This fee is charged to member when the meter requested by member to be tested reads accurate.
  • There will be no charge if the meter requested to be tested is reading inaccurate.

Meter Base Replacement Fee — $50

  • Charge associated with the replacement of a cooperative meter base.

Returned Check Charge

(Maximum amount allowed by the State of Alabama plus all bank charges)

  • This is the charge/fee associated with all returned checks for payment returned to the cooperative for insufficient funds.
    • Late Fees/Charges — $5 or 5% of bill, whichever is greater.
  • These are the charges associated with member accounts being received by cooperative after the due date of the payment.
  • Note: Commercial, large power, and industrial late fees will be 5% of the member’s bill if payment is received after due date.

Reconnect Fee

  • This is the fee associated with connecting service after the cooperative disconnected it for non-pay reasons.
    • Regular Hours — $40
    • After Business Hours — $120
    • Premimum Service Fee — $60 (This fee is for guaranteed same day meter set service. Normal meter sets will be scheduled for the next day.) This is the fee associated with connecting service after the cooperative disconnected it for non-pay reasons.

Disconnect Service

To disconnect service, you may call (800) 239-4602 during business hours or go by any Wiregrass Electric location.

You may be asked to provide a picture identification if you come by an office. If you call, you will be asked to give your social security number. The account must be listed in your name in order to disconnect service. A spouse or roommate cannot disconnect service at a location if their name is not listed on the account.

There is no charge for disconnecting service. Your meter will be read-out on the disconnect date and any remaining energy charges will appear on your final bill.

If you are relocating outside of the Wiregrass Electric service area, please make sure we have a correct forwarding address for any future capital credit payments due to you and for proper processing of your final bill. If your account is in good standing, your original service connection deposit and membership fee will be credited to your final bill as well.

Wiregrass Electric has several service locations throughout the southeast Alabama area. Services are available at all locations Monday through Friday from 8 a.m. to 5 p.m. View our Contact Us page to see all our locations.