Need To Report an Outage? Make Sure Your Info Is Up to Date!

Power outages can be an unfortunate part of the spring storm season that typically starts in March, but Wiregrass Electric Cooperative (WEC) members have numerous ways they can report outages.

Members can report outages by dialing our toll-free number: 888-4-MY-OUTAGE or 888-469-6882. Our system automatically logs the outage based on the originating phone number, which allows for a quicker response from our crews. Members receive automated callbacks when power is restored.

For the outage-reporting system to work effectively, WEC members must make sure their accounts reflect their current phone numbers since the system works off caller ID.

Visit the Account Changes page to make sure your information is updated.

Members can also report and track outages from their smartphones, on our mobile app or via our website.