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10 Things You Might Not Know About Power Restoration

  1. An illustration depicting a factory with smoke billowing from its chimneys against a clear sky backdrop.We need your help. Report power outages to Wiregrass Electric Cooperative by calling (888) 469-6882. Sometimes, we might only know there’s an issue if you tell us.
  2. Our staff may be impacted. Our employees live in the community. When you’re without power, they might be too.
  3. It’s a team effort. Every employee pitches in—from member service representatives to field crews and engineers. Communicators keep everyone informed of progress or potential dangers. Everyone plays a part.
  4. We have to assess each situation before repair. Each outage is unique. We assess damage and plan repairs to restore power efficiently and safely.
  5. We prioritize restoration. Critical services, like hospitals, are restored first. Then we focus on repairs that get the most members back online quickly.
  6. Employees face safety risks. While restoring power, our crews face numerous dangers, from high-voltage lines to harsh weather and wildlife. Drive cautiously around our work zones.
  7. Flickering lights are usually OK. These “blinks” show our equipment is working to prevent bigger outages caused by minor issues, like wayward animals or stray limbs.
  8. Have a backup plan. If you rely on electricity for medical devices, have a backup plan. Restoration times can vary.
  9. Our crews need rest. Crews take breaks to plan and eat. Seeing them at a restaurant means they’re regrouping to restore power as soon as possible.
  10. Sometimes, outages can be due to transmission line issues that are beyond our immediate control. We get our power from PowerSouth Energy Cooperative. Sometimes, outages can be due to power line issues that are beyond our immediate control.

Weather Warnings & What They Mean

  • Tornado watch - Conditions are favorable for tornadoes. Stay alert and be prepared to take shelter if a warning is issued.
  • Tornado warning - A tornado has been spotted or indicated by radar. Take shelter immediately.
  • Heat advisory - High temperatures and humidity are expected to cause heat-related illnesses. Stay hydrated and avoid strenuous activities.
  • Flash flood - watch Conditions are favorable for flash flooding. Be prepared to move to higher ground if a warning is issued.
  • Flash flood warning - Flash flooding is occurring or will occur soon. Move to higher ground immediately.
  • Wind advisory - Strong winds are expected. Secure outdoor objects and be cautious while driving.